October 7, 2011

Services

Our rates are very competitive and we charge both hourly and per incident. Most service starts with a $50 diagnostics fee. If we fix the problem, your diagnostics charge is waived. We also have free pickup and delivery within the twin cities metropolitan area.

Our service charge rate is $120 per hour, billed every half-hour.

Hardware and software costs are extra, but we will never purchase new hardware or software without your consent.

We also do bigger jobs, like “whole office moves” and “multi-media installations”. These types of jobs are done on a bidding basis.

Our hours of operation are pretty flexible, but there is a $100 “emergency” charge for jobs not scheduled 48 hours in advance.

These are some of the categories that Tech Rescue technicians are experts in:

  • Hardware and Software Installation
  • Hardware and Software Trouble-shooting
  • Preventive maintenance
  • Networks and Servers
  • Wireless networking
  • Virus detection and removal
  • Hardware and Software Training
  • Data migration and recovery*
  • Building and rebuilding desktops and servers
  • Secure deletion and disposal of data on hard drives
  • Website Design and Hosting
  • E-Mail Hosting

We service both homes and offices.

*Recovery of Data is never guaranteed possible, but we do our best!

We are now offering a VPN Guard service! With this service, we can:

  • Block most advertisements
  • Block known malware servers
  • Block Tracking agents
  • Block Porn sites

The VPN runs on Android and newer Chromebooks, iOS, Windows and MacOS.
We are charging $3 per month, per device. Let us know if you are interested.